Our philosophy of success lies in our customers’ satisfaction. With over 50 years of industry experience specialising in flexible hoses, we truly understand your business problems with regards to downtime, repairs & maintenance and costly replacements. Therefore, our Quality Management System (QMS) was introduced to ensure customers are provided with products that are of the highest quality and reliability as well as fast and efficient service that can be trusted.
Our QMS is a management framework that gives us the necessary controls to address risks, monitor and measure performance in our business in order to deliver the best outcome. QMS measurements encompass every aspect of our business: product quality, product turnover, customer services, competitive pricing, product innovation, staff training, customer satisfaction and supplier evaluation. Using 10 Metric measurements that are rigorously reviewed every month on every single product category from composite hose to corrugated hose, we strongly believe we can deliver no matter what your needs are or what industry you operate in.